Customer Success Specialist - Work From Home Job at Steven Lacey Concept Solutions, Los Angeles, CA

NnFiSkdxQjhlaGF4OTlvdGFTUFB5MkE2cXc9PQ==
  • Steven Lacey Concept Solutions
  • Los Angeles, CA

Job Description

Remote Position - Start Immediately

Position Overview

Virtual Customer Care Specialist needed to provide exceptional customer support via phone, email, and chat. Join our remote team serving customers nationwide.

Key Responsibilities

  • Handle customer inquiries and resolve issues promptly
  • Process orders, returns, and account changes
  • Document customer interactions in CRM system
  • Escalate complex issues to appropriate departments
  • Meet quality and productivity targets

Requirements

  • High school diploma or equivalent
  • 1+ years customer service experience
  • Excellent communication and problem-solving skills
  • Proficiency with computers and multi-tasking
  • Quiet home office with reliable internet
  • Flexible schedule including evenings/weekends

Technical Requirements

  • Windows 10 or newer / Mac OS
  • High-speed internet (25+ Mbps)
  • USB headset for calls
  • Dedicated workspace

Compensation

  • $30-40/hour based on experience
  • Weekly pay available
  • Health benefits after 90 days
  • Paid training provided
  • Performance bonuses

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 25-30 hours/week
  • Shifts: 7 AM - 11 PM (various shifts available)
  • Salary: $30-$40 Hour

Job Tags

Weekly pay, Full time, Part time, Immediate start, Remote work, Home office, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Eastridge

Human Resources Assistant Job at Eastridge

 ...Responsibilities Support pre-boarding, onboarding, and offboarding processes Process and audit I-9 documentation for compliance Assist with unemployment claims, employee terminations, and compliance audits Prepare employee letters and internal communications... 

Insight Global

Remote Epic Cupid Analyst Job at Insight Global

Job DescriptionWe are seeking an experienced Epic Cupid Analyst to support cardiovascular workflows and serve as a key resource within our Epic team. This is a remote, non-travel position ideal for someone with strong expertise in invasive cardiology and cross-functional... 

Rainbow

Junior Assistant Manager - Houston, TX Job at Rainbow

 ...fashion forward managers with a retail background to join our winning team! Job Summary: Junior Assistant Manager - This is our entry level management position, which will allow you to learn our business, while giving you the skills to operate one of our stores. At... 

SeekTeachers

English Teacher Job at SeekTeachers

 ...activities to support students in becoming all-rounded individuals and pursuing their passions. Requirements: ~Bachelor's degree in English ~At least 2 years of experience ~A teaching qualification such as a B.Ed / PGCE / Valid U.S Teaching License / SACE ~An... 

Shyft6

Epic Tapestry Utilization Management Application Analyst Job at Shyft6

 ...This is a remote position. Epic Tapestry Utilization Management Application Analyst Remote Contract Position Type: Contract (Remote) Initial Contract Duration: Through December 31, 2025 with expected extension into 2026 Location: Remote...